We’re sorry something went wrong!
We will absolutely do our best to make things right, whether it’s a missing order, refund, or an exchange.
Please start by emailing us at firstname.lastname@example.org (include a picture if your product is broken/defective).
Thank you for your patience and your support for our non-profit work! Seriously, it means the world to us!
In general, we only review replacement or return requests within 30 days of product delivery. If the products is broken or defective, please provide pictures.
We do not have FREE return shipping labels.
Sadly, we cannot provide refunds on lost orders over $200 without tracking information.