We will absolutely do our best to make things right, whether it’s a missing order, refund, or an exchange. We're flexible and want to live up to our name: The Happy Givers.
Please start by emailing us at firstname.lastname@example.org
(include a picture if you can, if the product is broken/defective).
Thank you for your patience and your support for our non-profit work. Seriously, it means the world to us! Let's make this right.
In general, we only review replacement or return requests within 30 days of product delivery. If the products is broken or defective, please provide pictures.
We do not have FREE return shipping labels.
Sadly, we cannot provide refunds on lost orders over $200 without tracking information.