Shipping Times:
Unfortunately we also have been impacted by inflation. It is also a reality for us that shipping delays in Puerto Rico happens time to time. Delays and shipping restrictions are out of our control and we appreciate your patience and understanding.
Please allow shipping times:
- USA | 14-20 business days
- WORLD | up to 30-40 business days (no tracking)
If you don't receive your order within 20 business day, please email us at
info@thehappygivers.com. Our team will be happy to investigate for you.
Please note: Our customer service reply time is currently 24-48 hours excluding weekends. Thank you for your patience!
Christmas Order:
All US order placed before December 10th, 2023 will be delivered by Christmas Day.
If you experience delays in receiving your order, please contact us at
info@thehappygivers.com and we will help to confirm the status of your order.
Please note: If you select USPS First Class Mail at checkout, tracking information will not be provided. If you require tracking number, please select USPS Ground Advantage or USPS Priority Mail.
Shipping Cost:
We offer FREE shipping on orders:
- USA | over $75
- WORLD | over $100
For FREE shipping, please note that the TOTAL of your order still needs to reach $75 for the USA | $100 for the WORLD even when using a discount code. Only one coupon can be applied per purchase. There is no tracking information on international shipments.
Express Shipping:
We offer Express Shipping on US orders only!
- Please note: Express shipping only expedites the shipping (2-3 business days), and not the production process (2-7 days).
Partial Order Delivery:
We have started bringing some production to The Happy Givers campus in Puerto Rico which really helps our Non Profit. But it's a work in progress and for now we're still working with another printer in the USA. In some cases that means, your order comes via 2 printers. But fear not, if you received one item already, your next one should arrive shortly.
Of course, email us at info@thehappygivers.com if you have doubts. We will get on it!
Import Charges:
Duties and Taxes are payable by the customer at point of entry may apply to international orders. Unfortunately there are no strong rules or reasoning behind as to why some orders get charged and some don't. At this point you cannot pre-pay import charges at checkout. We apologize for the inconvenience and thank you for understanding!